Tawk is a free to use live chat platform to support customers wherever they are across your storefront. If you don't have a Tawk account, feel free to create one by clicking here.
Sellpass makes it very easy to link your Tawk live chat widget and start responding to customer questions in minutes. Here's how.
Navigate to your branding tab under shop settings.
Scroll down to the "Business and Analytics" section to enter your Tawk embed code.
You can find your Tawk embed code by tapping on the "Settings" gear icon, then selecting "Chat Widget" under "Channels". Copy the ID after "https://tawk.to/chat/" and paste it into the Sellpass section. Do not include the "https://tawk.to/chat/".
Save the settings by clicking "Save" in the Sellpass section.
That's it! Tawk has been linked to your store and you can now respond to customer questions and concerns right from your storefront.